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FAQ

Q: Where can I find your reviews?

A: You can find our testimonials at the bottom of the homepage. You can also find more reviews on our google profile when you search for Baby Way NZ. We also have reviews on our Facebook page @babywaynz


Q: Do you have Afterpay, Laybuy or Zip?

A: Yes, we do. Afterpay, Laybuy and Zip is found at the bottom of checkout on the payment page after completing your contact details. It is not in the express checkout option, so continue in checkout and scroll down and at the bottom of the page there you can select Afterpay or Laybuy or Zip as a payment option. 

 

Q: Does your car seats conform to New Zealand safety standards?

A: Absolutely, our car seats are compliant with New Zealand's safety regulations. They are produced by a renowned international manufacturer responsible for various well-known brands. These seats meet the European safety standard ECE R44/04, which is also recognized and accepted under New Zealand legislation. Moreover, they are appropriately marked with the 'E' symbol, fulfilling the requirements set by New Zealand's transport authority (NZTA).

 

Q: Is there any warranty?

A: Yes, all our strollers and car seats come with one year warranty, and we are really easy to cooperate with as we believe in providing amazing customer service and satisfaction.


Q: Can I come to view the products before purchasing?

A: Yes, definitely! You and your friends and family are most welcome to come in store and view and try out our products.